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Privacy Policy

It is Kingbright's policy to respect and protect the privacy of our customers and the users of www.KingbrightUSA.com (hereinafter, the "Site"). Through this Internet Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.

Placing Orders and Information Collection
Kingbright collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:
  1. Places an Order
  2. Registers on the www.KingbrightUSA.com Site
  3. Requests notification of an order status
  4. Requests a sample or Catalog
  5. Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by Kingbright to contact the user.
Gathering and Sharing of Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site and gather broad demographic information for aggregate use to analyze trends and administer the Site in order to improve its layout and design and to permit Site personalization and streamlining to create the best shopping experience we can for our users. In order to perform analysis permitting such personalization and improvement of site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information.

Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information.

We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing, fulfillment, and delivery of goods (i.e. ? name, address, and as appropriate, payment information).

We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.

Consent
By using our Site, the user agrees to the terms and conditions set forth in this Internet Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by Kingbright as disclosed in this Internet Privacy Statement. We may revise this Internet Privacy Statement or the Site Terms of Use at any time by updating these postings. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Site Terms of Use page to determine the then current policies applicable to users of the Site.
Security Information
Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line.

We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also protect user- information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

If you have any questions about the security at our Site, you can send an e-mail to sales@KingbrightUSA.com

Cookies
You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E- commerce merchants, including Kingbright. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the user which enables us to track and personalize the Site to enhance your experience. For instance, by setting a cookie on our Site, we can provide you with storage of items in your shopping cart between visits. However, if a user rejects the cookie, they may still use our Site although we will be unable to provide our users with the personalized shopping experience we can offer using the cookie data. If you have any questions about our use of cookies, please contact us at sales@KingbrightUSA.com
Surveys & Contests
From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the Site traffic to improve the user's experience on the Site.

Users of the Site can always update the personally identifying information that they have provided to Kingbright simply by accessing and updating their account information on the Site or by e-mailing us at sales@KingbrightUSA.com.

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DISCLAIMER: Any and all information, website content, catalogs, materials, documents, application/technical notes, products, specifications, advice and other services included on, made available or provided to you either directly or indirectly (collectively “Information”) by Kingbright and its affiliates (collectively “Kingbright”) are provided on an “AS IS” and “AS AVAILABLE” basis. Kingbright makes no representations or warranties of any kind, express or implied, as to the appropriateness, quality, accuracy, adequacy, sufficiency, reliability, usability, compliance and condition of the Information, especially for your application and usage even if you inform Kingbright of your intended application and usage. All information provided may be subject to change by Kingbright without notice. You expressly agree that: your use or reliance of any Information is at your sole risk and liability, and Kingbright does not warrant or represent that any Information made available to you complies with, is sufficient for, or is adequate for your usage, situation, product and/or product design. Kingbright shall not be liable for any damages of any kind arising from the Information including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. To the fullest extent permissible by applicable law and unless specified in writing by Kingbright, Kingbright disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose relating to the Information and its products.